Improve client retention
How to help your clients find motivation, make changes and come back
The presentation covers:
- Behaviour change essentials
- Common barriers people experience when changing
- Common mistakes dietitians might be making
- Counselling strategies to improve client outcomes and retention
Read a review of the presentation here
Watching this presentation and completing the assessment can contribute towards assessable Continuing Professional Development hours
About the Presenter
Stephanie Notaras is an Accredited Practising Dietitian with a Masters in Counselling. She is PhD Candidate investigating the impact of dietetic intervention on chronic kidney disease progression and behaviour change elements that may improve patient outcomes. Stephanie has developed, evaluated and published a counselling and behaviour change framework. She trains dietitians through her Dietitian Counselling Skills Program and also lectures on this topic at a university level. Her career mission is to ensure dietitians and health professionals have the necessary counselling and behaviour change skills to help facilitate change effectively and build successful practices through better client retention.
Registration includes
- Access to a recording of the presentation
- Presentation notes
- Assessment quiz and certificate
- Suggested further reading
Registration types
- On demand recording: from $38 receive a recording and associated documents
- Subscription: $33 monthly to access all Education in Nutrition recordings
- More information on pricing and packages