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Presentations

Improve client retention

15 Mar, 2024

How to help your clients find motivation, make changes and come back

The presentation covers:

  • Behaviour change essentials
  • Common barriers people experience when changing
  • Common mistakes dietitians might be making
  • Counselling strategies to improve client outcomes and retention

Read a review of the presentation here

Watching this presentation and completing the assessment can contribute towards assessable Continuing Professional Development hours

About the Presenter

Stephanie Notaras is an Accredited Practising Dietitian with a Masters in Counselling. She is PhD Candidate investigating the impact of dietetic intervention on chronic kidney disease progression and behaviour change elements that may improve patient outcomes. Stephanie has developed, evaluated and published a counselling and behaviour change framework. She trains dietitians through her Dietitian Counselling Skills Program and also lectures on this topic at a university level. Her career mission is to ensure dietitians and health professionals have the necessary counselling and behaviour change skills to help facilitate change effectively and build successful practices through better client retention.

Registration includes

  • Access to a recording of the presentation
  • Presentation notes
  • Assessment quiz and certificate
  • Suggested further reading

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